Play Smart. Stay in Control.

7cb is built on the belief that online gaming and sports betting should be a source of entertainment — nothing more, nothing less. For players across Bangladesh, from Dhaka to Chittagong, Sylhet to Cox's Bazar, we have invested in a comprehensive responsible gaming programme that sits at the heart of how we operate every single day.

Responsible gaming is not a checkbox or a legal formality at 7cb. It is an operational value that influences platform design, staff training, promotional practices, and the tools we build for players. Every feature on this page — deposit limits, session time-outs, self-exclusion, and reality checks — was developed because we genuinely believe that a sustainable, enjoyable gambling experience is better for players, better for our community, and better for the long-term health of the platform.

We ask all players to approach gambling with the same mindset: set a budget before you play, treat any losses as the cost of entertainment rather than money to be recovered, and never gamble with funds you cannot afford to lose. Gambling outcomes are determined by certified random number generators — no strategy, system, or bet-sizing method can change the mathematical house edge over the long run.

This page sets out every responsible gaming tool available to 7cb players, explains how each tool works, and provides clear guidance on how to access support if gambling is causing you or someone you know any distress. If at any point you feel you need immediate help, please contact our support team directly at [email protected] — we respond within 2 hours, 24 hours a day, 7 days a week.

7cb strictly prohibits anyone under the age of 18 from registering an account, making a deposit, or participating in any form of gambling or betting on the Platform. This is a firm, non-negotiable policy — not a guideline. 18+

Identity and Age Verification

Every player who registers on 7cb is required to complete an identity verification process before making their first withdrawal, and in many cases before placing their first bet. This process requires submission of a valid government-issued identity document (such as a National Identity Card) that confirms both identity and date of birth. Accounts that cannot be verified as belonging to a person aged 18 or above will be permanently closed and any deposited funds returned via the original payment method.

Protecting Minors in Your Household

If you share a device — a smartphone, tablet, or computer — with a family member under the age of 18, it is your responsibility to ensure they cannot access your 7cb account. We strongly recommend the following measures:

• Always log out of your 7cb account after each session, particularly on shared devices.
• Never save your password in a browser or password manager on a shared device.
• Enable device-level parental controls that restrict access to gambling-related websites and applications.
• Consider using a dedicated device for your 7cb sessions that is not accessible to minors in your home.

Self-exclusion is the most powerful responsible gaming tool available on 7cb. When you activate a self-exclusion, your account is immediately suspended — you cannot log in, place bets, deposit funds, or access any gaming content for the duration of the exclusion period you select. Self-exclusion is available in the following durations:

• 1 month — a short cooling-off period for players who feel they need a brief break.
• 3 months — a medium-term break that allows time to re-evaluate gambling habits.
• 6 months — a longer period recommended for players experiencing more persistent concerns.
• 12 months — a full-year exclusion for players who want a significant pause from gambling.
• Permanent self-exclusion — a lifelong ban from the Platform. This decision is irreversible.

How to Activate Self-Exclusion

• Log in to your 7cb account

  Access the Platform via 7cb.club and log into your registered account.
• Navigate to Account Settings

  Go to your account menu and locate the "Responsible Gaming" or "Safety Tools" section.
• Select Self-Exclusion

  Choose "Self-Exclusion" from the available tools and select your preferred exclusion duration.
• Confirm your decision

  Read the confirmation screen carefully. Self-exclusion takes effect immediately upon confirmation and cannot be reversed during the active period.
• Contact support if needed

  If you prefer, you can also request self-exclusion directly by emailing [email protected]. Our team will action your request within 2 hours.

Setting a deposit limit is one of the most effective ways to keep your gambling within a budget you are genuinely comfortable with. 7cb allows all players to set daily, weekly, and monthly deposit limits at any time. Once a limit is set, it is enforced automatically by the platform — you cannot deposit more than your chosen limit within the defined period, regardless of the payment method used.

How Deposit Limits Work

• Daily limit: caps the total amount you can deposit in any single 24-hour rolling window (Bangladesh Standard Time, UTC+6).
• Weekly limit: caps the total amount you can deposit across any 7-day rolling window.
• Monthly limit: caps the total amount you can deposit in any calendar month.

Limits can be set in Bangladeshi Taka (৳) and apply across all deposit methods including bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, City Bank, and BRAC Bank. If multiple limits are active simultaneously, the most restrictive limit takes precedence at any given moment.

Increasing or Removing Limits

Reducing a deposit limit takes effect immediately. Increasing a limit or removing a limit is subject to a mandatory 7-day cooling-off period before the change takes effect. This delay is intentional — it gives you time to reconsider whether the increase is genuinely in your best interest. During the 7-day cooling-off period, your existing (lower) limit continues to apply.

Beyond deposit limits and self-exclusion, 7cb provides two additional time-management tools designed to help you maintain a healthy relationship with gambling: session time-outs and reality check reminders.

Session Time-Outs

A session time-out temporarily blocks access to your account for a defined period that is shorter than a full self-exclusion. Time-out options range from 24 hours to 6 weeks. Unlike self-exclusion, a time-out is designed for players who simply want a short, deliberate pause — perhaps after a losing streak, during a busy period at work or during Ramadan, or simply as a regular scheduled break. Once activated, a time-out cannot be cancelled before the period expires.

Reality Check Reminders

Reality check reminders are on-screen notifications that appear at a regular interval you choose — every 30 minutes, 60 minutes, or 90 minutes. Each reminder shows you:

• How long you have been playing in the current session
• Your net session result (total wagered minus total won)
• An option to continue playing or end the session

These reminders are particularly useful for slot and live casino sessions, where the immersive nature of the games can make it easy to lose track of time. We strongly encourage all players to enable reality check reminders as a baseline responsible gaming measure — even if you feel confident in your gambling habits.

Session Loss Limits

In addition to deposit limits, you can set a maximum session loss limit in ৳ — once your net losses in a single session reach the threshold you have defined, the session is automatically closed and you are logged out of the Platform. Session loss limits reset at the start of each new login session.

Problem gambling does not always announce itself loudly. It can develop gradually, often without the player — or those around them — noticing until it has already caused significant harm. The following behavioural patterns are recognised warning signs that gambling may be becoming problematic. If you recognise three or more of these in yourself or someone you care about, please seek help immediately.

Use the brief questionnaire below to check in honestly with your own gambling behaviour. There are no right or wrong answers — this tool is for your benefit only. Answer each question as honestly as you can. If you answer "Yes" to three or more questions, we encourage you to contact our support team or activate a responsible gaming tool without delay.

Recognising that gambling may be causing harm is a courageous and important first step. If you have reached this section because you are concerned about your own gambling or that of someone close to you, please know that effective support is available — and that seeking help is a sign of strength, not weakness.

Contact 7cb Support Directly

Our responsible gaming team is available 24 hours a day, 7 days a week. You can reach us by emailing [email protected] with the subject line "Responsible Gaming Request". We aim to respond within 2 hours. Our team can help you activate any responsible gaming tool, process a self-exclusion request, close your account, or simply talk through your options without judgement.

Practical Steps You Can Take Right Now

• Log in to your 7cb account and activate a deposit limit or time-out from the Responsible Gaming section of your account settings.
• Request permanent self-exclusion by emailing [email protected] — this can be done even if you cannot log in to your account.
• Talk to a trusted friend or family member about your gambling habits — sharing the burden often reduces its weight.
• Consider speaking to a qualified mental health professional or counsellor who specialises in behavioural dependencies.
• Remove saved payment methods from your 7cb account to add a practical barrier between impulse and action.
• Enable parental controls or website-blocking software on your devices to restrict access to gambling sites during your break period.

For Family Members and Friends

If you are concerned that someone close to you may have a gambling problem, the most helpful things you can do are: listen without judgement, avoid lending money that may be used for gambling, and encourage the person to seek professional help. You can also contact our support team at [email protected] to discuss the situation — while we cannot share account-specific information with third parties, we can provide guidance on the options available to the account holder.